Return Policy

Thank you for shopping at PopUPine! We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.

1. Returns:
   We accept returns within 30 days of the original purchase date.
   To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
2. Refunds:
   Once we receive your return, our team will inspect the item and process your refund.
   Refunds will be issued as soon as possible.
3. Exchanges:
   If you received a defective or damaged item, we will gladly exchange it for a new one.
   Please contact our customer service team on our "Contact Us" form.
4. Return Shipping:
   Customers are responsible for return shipping costs, We recommend using a trackable shipping service to ensure your return is received.
5. How to Initiate a Return:
   To initiate a return, please contact our customer service on our "Contact Us" form.
   Provide your order number, a brief explanation of the reason for the return, and any relevant photos if applicable.
6. Non-Returnable Items:
   If the product is used and opened it is Non-Returnable unless the product is damaged.
7. Cancellations:
   If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
8. Contact Us:
   If you have any questions or concerns regarding our return policy, please contact our customer service team on our "Contact Us" form

Thank you for choosing PopUPine! We appreciate your business and strive to make your shopping experience enjoyable.