FAQs

How long does shipping take?

Our Standard shipping time is 3-9 business days, and Express is 2-7 business days.

How can I track my order?

You can easily track your order by using the tracking number provided in the shipping confirmation email.

Can I cancel my order after I already paid?

Once an order is placed and payment is processed, it enters our system for quick fulfillment. Unfortunately, this means that we cannot guarantee cancellations. However, if you need assistance, please contact us as soon as possible, and we'll do our best to assist you.

How can I contact you?

We're here to help! You can use our "Contact Us" form on the website, or DM any of our social media accounts. You can also email us popupinetree@gmail.com we strive to respond to all inquiries within 24 hours.

Can’t find the answers you’re looking for? Contact Us.